Last Updated: June 2026
Thank you for choosing Business Builder. We are committed to delivering high-quality digital services, software solutions, and business growth products. This Refund Policy explains the conditions under which refunds may or may not be provided for our services and products, including RepairTrack.
By purchasing any service or product from Business Builder, you agree to this Refund Policy.
1. Digital ServicesBusiness Builder provides customized digital services such as:
Website Development
Mobile App Development
Web Application Development
Digital MarketingSEO Services
WhatsApp Automation
Business Automation Solutions
Custom Software Development
Since these services involve planning, labor, consultation, and development work, payments made for completed or partially completed work are generally non-refundable.
Refunds will not be provided for:
Change of mind after project commencement
Delay caused by the client
Lack of required information from the client
Client dissatisfaction due to change in business preferences
Services already delivered or completed
2. RepairTrack Subscription Refund Policy
RepairTrack is a subscription-based software service.
Monthly Subscription Plans
Subscription fees are charged in advance.
Monthly subscription payments are non-refundable once the billing cycle begins.
Cancellation prevents future renewals but does not generate a refund for the current billing period.
Annual Subscription Plans
If annual plans are offered:
Refund requests may be reviewed within 7 days of purchase if the account has not been actively used.
Partial refunds may be granted at our sole discretion.
3. Project Cancellation
Before Work Begins
If a project is canceled before any work has started, a refund may be considered after deducting:
Consultation costs
Payment gateway charges
Administrative fees
After Work Begins
Once project work has started, any advance payment becomes non-refundable.
Any completed work will be billed based on the project progress at the time of cancellation.
4. Marketing Services
For services including:
Social Media Marketing
SEOPaid Advertising
Lead Generation Campaigns
No refunds will be provided for:
Campaign performance fluctuations
Changes in platform algorithms
Customer acquisition results
Ad spend already utilized
Marketing outcomes depend on various factors beyond our direct control.
5. Custom Development Services
For custom software, mobile apps, websites, or automation projects:
Payments made for completed milestones are non-refundable.
Advance payments secure project scheduling and resource allocation and are generally non-refundable.
Any additional work requested beyond the agreed scope may incur separate charges.
6. Duplicate Payments
If you are charged multiple times for the same transaction due to a technical error, we will verify the payment and process the applicable refund within a reasonable timeframe.
7. Failed Transactions
If a payment is deducted but the service is not activated or confirmed:
Please contact us with payment details.
Upon verification, the amount will either be refunded or credited toward the service.
8. Refund Processing Time
Approved refunds will typically be processed within:7–15 business days
The actual credit timeline may vary depending on:
Banks
Payment gateways
Credit card providers
UPI service providers
Business Builder is not responsible for delays caused by financial institutions.
9. Exceptional Circumstances
We may consider refunds in exceptional situations, including:
Duplicate payments
Billing errors
Technical issues preventing service activation
Other circumstances deemed appropriate by Business Builder
All refund decisions are made at our sole discretion.
10. How to Request a Refund
To request a refund, please contact us with:
Full Name
Registered Email Address
Phone Number
Invoice or Transaction ID
Reason for Refund Request
Contact Details:
Business Builder
Website: businessbuilder.co.in
Email: support@businessbuilder.co.in
Please include "Refund Request" in the subject line of your email.
11. Changes to This Refund Policy
Business Builder reserves the right to modify this Refund Policy at any time.
Updated versions will be posted on this page with a revised "Last Updated" date.
By purchasing or using any service, software, or subscription offered by Business Builder, including RepairTrack, you acknowledge that you have read, understood, and agreed to this Refund Policy.